Last updated: January 2026
We collect information you provide directly to us, including your name, email address, phone number, vehicle details, and payment information. We also collect information about your usage of our services.
Our partners may take "before" and "after" photos of your vehicle to ensure quality service and resolve any disputes. These images are stored securely and are only visible to you and our internal quality team.
We use the information we collect to provide, maintain, and improve our services, process your bookings and payments, send you service updates and promotional materials, and respond to your comments and questions.
We do not sell your personal information. We may share your information with service providers who perform services on our behalf, such as payment processing and data analysis.
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorised access. However, no security system is impenetrable.
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us directly.
We may send push notifications to your device for booking updates, service reminders, and promotions. You can disable these at any time through your device settings.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
If you have any questions about this privacy policy, please contact us at support@washwithoutwater.ae.